1. Scope
This policy covers personal data processed through:
- The Aerofy website;
- Contact forms, inquiry submissions, and call booking flows;
- Service sales and client communications;
- Product-specific interactions where this policy applies as a base layer.
2. Data we process
A) Website and technical data
- IP address and high-level device/browser data;
- Visit timestamps, referrer pages, and interaction events;
- Cookie-like analytics identifiers where analytics tools are enabled.
B) Contact and inquiry data
- Name, email, company details, and message content you submit;
- Requested service type, project context, and scheduling preferences.
C) Client and project data
- Information needed to prepare proposals and deliver services;
- Documents, assets, and operational context shared during engagement.
D) Billing and transaction data
- Invoice, tax, payment status, and order records associated with purchases;
- Where applicable, payment processing metadata from payment partners.
Aerofy does not intentionally collect full payment card details directly when a third-party processor is used.
3. Why we process data
We process data to:
- Respond to inquiries and manage client communication;
- Prepare proposals, contracts, and service plans;
- Deliver services and support active engagements;
- Manage billing, accounting, and legal compliance obligations;
- Maintain website functionality, security, and abuse prevention.
4. Legal bases
Depending on your jurisdiction, we rely on:
- Contract performance and pre-contract steps at your request;
- Legitimate interests (operations, security, and fraud prevention);
- Legal obligations (tax, accounting, and compliance);
- Consent where consent is required by law.
5. Sharing data
We may share relevant data with:
- Infrastructure, hosting, and communication service providers;
- Payment and invoicing providers where transactions occur;
- Professional advisers or authorities where legally required.
We do not sell personal data.
6. International transfers
If data is transferred across borders, we apply safeguards required by applicable law.
7. Retention
We retain data only as long as necessary for the purposes described in this policy, including legal, accounting, tax, fraud-prevention, and dispute-resolution obligations.
8. Security
We apply reasonable technical and organizational safeguards to protect personal data. No system can be guaranteed completely secure.
9. Cookies and analytics
This website may use analytics or event tracking tools to understand usage patterns and improve performance. You can control cookie behavior through your browser settings.
10. Your rights
Subject to applicable law, you may have rights to:
- Access your personal data;
- Correct inaccurate data;
- Request deletion;
- Restrict or object to certain processing;
- Request data portability;
- Withdraw consent where processing relies on consent.
To exercise rights, contact: 1angelgeorgiev@gmail.com.
11. Product-specific privacy terms
Some products have additional, product-specific privacy terms. For Ray, see the Ray Privacy Policy.
12. Children
This website and Aerofy services are intended for business and professional use and are not directed to children.
13. Changes to this policy
We may update this Privacy Policy from time to time. Updated versions are effective when posted with a revised effective date.
Privacy questions? Contact 1angelgeorgiev@gmail.com. Read alongside our Terms & Conditions and Refund Policy.